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TeleVisit: Care From Home

HopeHealth offers secure online TeleVisits with your provider through our Patient Portal and the Healow App.


Through the Patient Portal and Healow App you can visit your provider from the comfort of your home or office with TeleVisits.

There are three steps to complete before you can use TeleVisits:

    1. Web-enable your account Call your provider care team and tell them you want to enroll in TeleHealth services and would like to schedule an appointment
    2. Access Healow  Visit our Patient Portal for online access from your computer and links to download the Healow App for your smartphone
    3. Complete enrollment – Open the enrollment email from HopeHealth and complete the set up using the HopeHealth practice code BHIEAD

Installing and Using the Healow App

The unique practice code for HopeHealth patients is BHIEAD.

Accessing a TeleVisit (Click here to watch in Spanish)

Both the app and the Patient Portal also provide access to your HopeHealth medical history and allow you to view upcoming appointments, order prescription refills, complete health questionnaires, communicate with your care team using secure technology, and more.

Patient Portal and Healow Overview

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HopeHealth 360 North Irby St. Florence, SC 29501 (843) 667-9414
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As of February 26, a limited supply of the COVID-19 vaccine is available for HopeHealth patients (ages 65 years and older) by appointment only at these locations: Florence, Manning, Kingstree, Timmonsville, Lake City, Greeleyville, and Francis Marion. If you are a HopeHealth patient and 65 years or older, call your HopeHealth provider and request to be placed on the vaccine waiting list. When supplies allow, those on our waitlist will be scheduled at one of these locations. Walk-in vaccinations will not be available. To learn more about qualifications and locations, visit or call 1-855-472-3432. We will provide updates daily on this website. Click here for more COVID-19 information.