HopeHealth names quality award recipient
Lakyn Bendle was named the 2020 recipient of the HopeHealth Yvonne Van Camp Quality Improvement Award in recognition of her work in pain management.
Each year, HopeHealth recognizes a provider who demonstrates dedication to a program, and goes above job requirements to help the organization achieve excellence through quality improvement efforts.
Bendle was the first behavioral health consultant in the comprehensive pain management program in Florence and pioneered the processes for integrating mental health into pain management.
“She developed the visit algorithm, including the intake screening and frequency of visits, set up the pain skills classes, and worked with the team to format the curriculum for the sessions,” said Dr. Edward Behling, chief medical officer. “Lakyn worked closely with the counselors in the substance use disorder program to establish processes to transition care for those patients needing these services. In her quarterly provider meetings, she often focuses the conversation on the global program, offering ideas to benefit the patients and HopeHealth as a whole.”
Sallie Bachman, chief of special programs, praised the award selection saying Bendle’s advocacy on behalf of the patient has been paramount to improved processes between specialty and primary care departments.
“She is able to alternate between micro and macro discussions to ensure patients receive a continuum of care that isn’t limited to just a pain management focus,” said Bachman. “She advocates for clarity and unconditional positive regard in processes for pain managment patients that allows for individualized approaches that still meet our ethical, quality, and legal guidelines.”
The award is named for Yvonne Van Camp who worked at HopeHealth in multiple capacities for 15 years and retired in December 2019. She served as director of quality and had passion for continuous quality improvement.
