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President Obama signed the Affordable Care Act (ACA) into law on March 23, 2010, essentially putting consumers back into the driver’s seat of their health care. All Americans now have access to affordable health insurance options through the Health Insurance Marketplace. Come to HopeHealth, and speak with our Patient Benefits Counselors to enroll.
Our Patient Benefits Counselors, who are also Certified Application Counselors for the Health Insurance Marketplace, are available for appointments in Florence, SC.
To schedule an appointment, call (843) 667- 9414. For questions regarding the Affordable Care Act, email dprescod@hope-health.org.
Affordable Care Act Enrollment – Healthcare Marketplace Assistance in Florence, SC
Important HopeHealth ACA Forms
Applying for coverage
You can apply for health insurance benefits through the Health Insurance Marketplace.
Patient Benefits Counselors
HopeHealth’s Patient Benefits Counselors are available to help with enrollment in the Affordable Care Act, help with new patient enrollment in HopeHealth, and they help patients navigate through HopeHealth’s financial programs. When patients arrive to see a Patient Benefits Counselor, they should expect to provide bank statements, tax returns, paycheck stubs or any other form of income verification to help determine which financial program they qualify for.
Visit Financial Services to learn more about how our Patient Benefits Counselors can help you get enrolled in to care.
How to Make an Appointment
- Call 843-667-9414 or 1-888-841-5855 to speak with the HopeHealth Call Center
- Send an email to dprescod@hope-health.org.
- Speak with a front desk representative to schedule an appointment with one of our Patient Benefits Counselors.
What to Expect During Your Appointment
- Screening of household income and size and filing status for upcoming plan year
- If consumer does not have an email address or cannot access theirs, create an email with a free server (Gmail, Yahoo, Outlook)
- Create an online account with the Health Insurance Marketplace
- Email verification from Health Insurance Marketplace
- ID Verification via Health Insurance Marketplace
- Complete and submit an application for all parties within household selecting who needs coverage and who does not
- Answer additional questions about your health
- Eligibility Notice of either tax credit approved, exemption from the shared responsibility payment, or request for more information
- Review plan options, select a plan, and enroll
What to Bring to Your Health Insurance Enrollment Appointment
- Make sure you know the names, DOB and SSN for all members on tax return/ in household
- Bring prior year tax returns and/or most recent paystubs for an accurate estimate of projected income
- Bring any available citizenship documents
Frequently Asked Questions
Can I claim a dependent not listed on my application?
What happens if I don’t enroll?
When can I enroll?
If I don't meet the income guidelines, am I charged a penalty?
Is the insurance free?
I have unearned or nontaxable income. Can I still get insurance?
Do I have to include the income for everyone in my household even if they don't need insurance?
What defines a household?
Are dental and vision included?
Do I need to bring anything to my appointment?