HopeHealth’s Ann Sweatt named Billing and Collections Employee of the Year
FLORENCE, S.C. (December 28, 2018) – Anne Sweatt of HopeHealth has been named Billing and Collections Employee of the Year by the South Carolina Primary Health Care Association.
Presented at the annual SEA Retreat, the award recognizes Sweatt’s work as the behavioral health billing specialist, as well as a front office manager, for HopeHealth Behavioral Health Services in Florence.
“Sweatt arrived at her FQHC 15 months ago and quickly turned around insurance billing and collections for behavioral health and developed strong ties with payers,” noted Dr. Vicki M. Young, SCPHCA chief operating officer, who presented Sweatt with the award.
Dr. Farrah Hughes, director of HopeHealth Behavioral Health Services, said Sweatt brought a wealth of knowledge to the team and continuously identifies and resolves any inefficiencies and problems within the department.
“She presents billing issues and difficulties with collections in a solutions-focused way that fosters teamwork,” said Hughes. “Moreover, Anne loves her job, and it’s obvious. She is helpful and joyful regarding her work, and she is a remarkable team player.”
Additionally, Sweatt helps monitor gaps in care and studies HEDIS measures and EMR documentation to ensure providers are credited for their work and that patients’ electronic medical records are accurate. HEDIS, or Healthcare Effectiveness Data and Information Set, is a set of more than 90 performance measures that provide for accountability across six aspects of health care: effectiveness of care, access/availability of care, experience of care, utilization and risk adjusted utilization, health plan descriptive information, and measures collected using electronic clinical data systems.
Anne Sweatt, SCPHCA Billing and Collections Employee of the Year